Our Services

Attendance Management

We create and deliver innovative workforce solutions that help companies increase productivity, reduce absence costs and accelerate performance.

The business case for our services is compelling.  Absence costs UK PLC an estimated £15billion every year. Our latest research indicated that the biggest concern for MD's of SMEs is the impact of employee absence. Keeping people productive, effective and well at work is at the heart of what we can deliver to organisations large and small.

Our expertise spans:

  • employee assistance programmes
  • manager support
  • wellbeing, productivity and conflict mediation services

 

Whether working with clients to deliver a discreet project, or to provide an integrated wellbeing solution, our underlying objective is to always enhance employee engagement and organisational effectiveness.

Cost of Absence

Understanding the true cost of absence is perhaps our most frequently asked question. To work out a rough overview of the cost of absence to your business, visit the CIPD website, containing a great range of tools and techniques to help establish the true cost. In the meantime, it's worth thinking about two simple factors that can help evaluate the true cost of absence:

  1. The value associated with the time – e.g. adding up the salary or hourly wage for the time spent away from work;
  2. The opportunity costs of absence – The cost to the business for work which cannot be completed.

The second can be the hardest to pinpoint, but it is often the most enlightening, highlighting the value lost, not just the cost. But tackling absence is only one part of the equation. The remaining, and often missed element is the cost of presenteeism. Taking a comprehensive view and tackling the issues at a systemic level is at heart of our attendance management solutions.

Return of Investment

If your organisation gets to grips with a systemic approach to attendance management, what kind of return can you expect?

We believe there is a four fold return for every pound invested in attendance management. This principle is based on the following:

  1. Good communication and well applied processes will reduce absence. 
  2. Providing a 'safety valve' to enable individuals to share problems, before they escalate, reduces absence
  3. Managing people back into the workplace after a period of absence is a critical success factor

To read more, why not take a look at our blog, which includes the findings of a recent investigation into the impact and cost of presenteeism.

Absence 101

The key reasons behind employee absence are rarely health related. Here are the top five reasons that prompt clients to use our Employee Assistance Service (EAP). They reflect exactly the same reasons behind employee absence.

  • Organisational Changes
  • Bullying, Harassment and Aggression in the workplace
  • Support from Management, or perceived lack of it
  • Control over workload
  • Role Performance