As part of our Employee Assistance Programme (EAP), we have developed a service specifically designed for Managers to help cope with issues impacting the performance of their team or department. Manager Support provides instant access to a team of highly skilled management consultants, able to provide information and guidance regarding a host of team or individual employee issues.
Manager Support delivers a number of key benefits for both the individual line manager and for the organisation, particularly in terms of enhancing confidence in handling human emotions in the workplace, crisis situations etc., leading to increased performance and productivity. We have a well established track record and expertise in this area and will always look for opportunities to extend this service into the work we carry out with every client.
Through Manager Support, we ensure that that managers are:
- Thoroughly briefed in how to engage the support offered
- Able to recognise situations where counselling support may be helpful
- aware of the issue of confidentiality when dealing with team situations
- Able to understand how to engage a member of staff in counselling
- Encouraged to discuss situations with Workplace Wellness™ before acting
For more information about this service, to to listen to a short podcast about the support available to managers via the Employee Assistance Programme we provide, click here.